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Cosmetics and beauty · Dermocosmetics
Dermocosmetics and skincare fulfilment
Logistics for dermocosmetics, facial care and skincare brands that sell online and in pharmacies. We control every batch and every expiry date, prepare orders for end consumers and pharmacies from the same stock and look after the presentation of every shipment, including during campaigns and launches.
Subsector challenges
What makes dermocosmetics logistics different
Dermocosmetics sits between cosmetics and pharmacy: formulas for sensitive skin or specific needs, sold in pharmacies and parapharmacies and, increasingly, in the brand’s own online store. That adds requirements that a generic ecommerce operation does not cover.
Batch and expiry date in every shipment
Serums, creams and sunscreens coexist with several batches in stock. Rotation has to be FEFO and every order must be linked to its batch, because in the event of a quality alert the brand needs to know who received each unit.
PAO and opened products
The period after opening (PAO) shown on the packaging means an opened product cannot be resold. Returns inspection has to check seals and containers before anything is put back into stock.
Storage conditions
Some formulas specify particular temperature or light storage conditions. They need to be known before the stock arrives, and it must be confirmed that the operation respects them.
Pharmacy channel and online channel
Pharmacies and parapharmacies order cartons with delivery notes and agreed lead times; online consumers expect fast, well-presented single-unit shipments. Both channels share stock.
Kits, gift boxes and routines
Multi-step routines, gift boxes and campaign packs that have to be assembled before the peak without losing batch control of each component.
Brand presentation
For a dermocosmetics brand, the delivery is part of the experience: the product has to arrive intact, clean and with the presentation the customer expects.
How we solve it
How Bolian handles logistics for a dermocosmetics brand
Bolian combines its fulfilment software with the operations of Grupo Akoma, which has been in logistics since 1991 and has 73,000 m² of facilities in the Barcelona area (Barberà del Vallès and Martorelles).
- Goods-in with batch and expiry date recorded for every receipt.
- Automatic FEFO rotation and batch traceability in orders and returns.
- Immediate blocking of a batch and a list of recipients if there is an alert.
- Guided picking validated by barcode so similar formats, sizes or formulas are never mixed up.
- Returns inspected and recorded with photographs; opened or damaged products do not go back into saleable stock.
- Assembly of kits, gift boxes and routines, with branded cards or inserts.
- B2C orders and pharmacy orders from the same stock, with delivery notes and labelling for the professional channel.
- Real-time visibility of stock by batch, orders and returns in the Bolian One dashboard.
In the EU, cosmetic products are governed by Regulation (EC) 1223/2009, which requires brands to be able to trace their products. Our batch traceability is designed so that this information is available instantly, without searching through spreadsheets.
Two channels, one stock
Pharmacy, parapharmacy and online store from the same warehouse
Orders to pharmacies and parapharmacies
Carton or pallet preparation, delivery notes and labelling for the professional channel, with scheduled deliveries. It is the same flow used by brands that sell to distributors, and we explain it in B2B logistics for distributors.
Orders to end consumers
Single-unit shipments with validated picking, protective packaging and tracking, delivered in 24-48 h on the Spanish mainland. We connect your store on Shopify, WooCommerce or PrestaShop. More details in our B2C fulfilment service.
Do you also sell in other countries? From Barcelona we reach France and Portugal in 24-48 h and Italy and Germany in 48-72 h. We explain it in 3PL logistics for Europe.
Success story
Pierre Fabre: weekly shipments to pharmacies with batch control
For more than 7 years we have managed the «Premios Live!» promotion for Pierre Fabre’s cosmetics brands. Products are organised by reference and batch in individual totes, in an exclusive locked area, and every week more than 100 direct shipments go out to pharmacies. The client’s database is integrated into our system and incidents and returns are coordinated daily with their customer service team.
FAQ
Frequently asked questions about dermocosmetics logistics
We record batch and date at goods-in and the system applies FEFO rotation to every order: the batch with the nearest expiry date goes out first. Each shipment is linked to its batch, so we can locate or block a specific batch at any time.
Every return is inspected and recorded with a photograph of its condition. An opened product, a broken seal or damaged packaging does not go back into saleable stock: it is set aside and we decide its destination with you.
Yes. We handle single-unit shipments from your online store and orders to pharmacies and parapharmacies from the same stock and the same dashboard. For Pierre Fabre we make more than 100 shipments a week to pharmacies.
Before starting, we review with you the storage conditions the manufacturer specifies for each reference and confirm how they fit our operation. We never launch a reference without validating this.
Yes. We assemble kits, sets and gift boxes in the warehouse, for example a cleanser, serum and cream routine, and add cards or inserts depending on the campaign.
Shopify, WooCommerce, PrestaShop, Magento and marketplaces natively, and ERPs via API. Orders and stock are synchronised in real time.
Yes. From the Barcelona area we ship to the whole of Spain in 24-48 h, to France and Portugal in 24-48 h, to Italy and Germany in 48-72 h and to the rest of the EU in 3-5 working days.
Keep exploring
More on cosmetics and dermocosmetics fulfilment
Services
Shall we talk about logistics for your dermocosmetics brand?
We analyse your catalogue, your channels and your batches, and show you how your operation would run at Bolian.